The second-hand marketplace Shoppers Express Anger Over Sizing Modifications
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches other platforms.
It has advised users to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices following member complaints.
